When an offboard is initiated, what is Mynd responsible for handling?
- Disconnecting all utility services in Mynd’s name, if applicable
- Canceling any applicable recurring and contract services (e.g. lawn care, snowplow, common area maintenance, pool service, etc.)
- Stopping mortgage, taxes, insurance, HOA payments
- Notifying residents of the upcoming transition and provide them with new PM information prior to the management termination date
- Discontinuing marketing efforts on vacant properties effective immediately
- Sending a link to a shared folder that will contain property and resident documents
- Coordinating the handoff of keys
- Requesting final invoicing for services rendered to date
- Completing the turn, if already in process and enough funds are present in the operating account (unless directed otherwise)
- Sending the security deposit to owner for resident move-out processing
