FAQs
Vacancy and Leasing
Guarantees
Repairs and Maintenance
Smart Locks
Rent and Residents
Distributions and Accounting
Common Questions
Offboarding
Tax Info
Common Questions
Why do you require a reserve for my property?
How do I receive copies of invoices for monthly expenses?
What is a Repairs & Maintenance (R&M) Limit? Will you contact me to approve every service request?
How do I contact my portfolio management team?
How should I report a potential security issue?
Why do I need to provide a Certificate of Insurance
Now that I've signed my property management agreement, what should I expect and when?
What is a property turnover, and what does it cost?
Glossary of Common Terms