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FAQs
Welcome to the Mynd Investor Portal
FAQs
Vacancy and Leasing
Guarantees
Repairs and Maintenance
Smart Locks
Rent and Residents
Distributions and Accounting
Common Questions
Offboarding
Tax Info
Vacancy and Leasing
What happens if the security deposit does not cover the damages?
Do you market my property while the resident is still living in the property?
What are the damages that the resident is responsible for?
How does Mynd determine what is needed to get the home ready for a new resident?
What does Mynd do to limit the number of vacant days?
Do you rekey the house after the resident moves out?
As the property owner, what can I do to limit the number of vacant days?
What criteria does Mynd use to qualify applicants?
Will you let me know when my home has been leased?
How are turnover expenses billed?
What are the damages that the resident is responsible for?
Can the resident use their security deposit to pay the last month rent?
How many days notice does the resident have to give to move out?
What is Mynd’s rental application process?
Can I lease the property myself?
Can my agent list the property for lease while Mynd is managing the property?
Does Mynd adhere to Federal Fair Housing Guidelines?
How long can a resident hold a property?
Does Mynd require residents to have renters insurance?
Does Mynd require residents to have utilities in their name?
Does Mynd make the final decision on application approvals?
Can I receive a copy of the applicant’s credit report?
Who holds the security deposit?
What are rent ready standards?
What is a property turnover, and what does it cost?
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